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Service-level agreement
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#	Item
831	Common Payment Service Service Description The Common Payment Service (CPS) is the statewide electronic payment gateway solution operated in partnership with the Office of the State Controller. The service allows a state Add to Reading List Source URL: www.its.nc.gov Language: English - Date: 2012-07-23 11:12:48 Management Service-level agreement Issue tracking system Service desk Service Customer service Subscription business model Incident management Information technology management Business Marketing
832	REM – Hosting Service Level Agreement 1. General Overview REM Web Solutions Inc. (REM), 72 St Leger St, Unit 2, Kitchener, ON. , in the interest of building a strong business relationship, is pleased to provide a Servi Add to Reading List Source URL: www.remwebsolutions.com Language: English - Date: 2012-09-23 14:32:51 Distributed computing Information technology management Internet hosting Cloud storage Web hosting service Service-level agreement Data center Internet hosting service Computing Web hosting Concurrent computing
833	User Council Action Items Status From June 6 Meeting 1. OMO to update the Service Level Agreement Appendix C, Operations and Maintenance Processes and Procedures, to a more generic format and provide to the User Council Add to Reading List Source URL: www.alaskalandmobileradio.org - Date: 2014-08-05 19:20:37
834	EDUCAUSE Center for Applied Research Research Bulletin Add to Reading List Source URL: ccnmtl.columbia.edu Language: English - Date: 2006-03-01 15:55:06 Marketing Customer experience management Electronic commerce Information technology governance Operational excellence Service-level agreement Organizational culture Corporate governance of information technology Afghanistan Public Policy Research Organization Business Management Information technology management
835	MASTER COMPETITIVE SERVICE AGREEMENT TRANSPARENCY REPORT May[removed] Add to Reading List Source URL: www.cio.gov.bc.ca Language: English - Date: 2012-01-04 12:58:45 Telus Service-level agreement Information Technology Infrastructure Library Technology Information technology management Global Positioning System
836	Master Competitive Service Agreement Alliance Management Office Report May[removed]Initiative Overview On March 23, 2005, the Province and the broader public sector entities comprised of the Insurance Corporation of Brit Add to Reading List Source URL: www.cio.gov.bc.ca Language: English - Date: 2011-12-20 13:55:14 Telus Service-level agreement Information Technology Infrastructure Library Next-generation network Technology Information technology management Global Positioning System
837	UCL HUMAN RESOURCES DIVISION Add to Reading List Source URL: www.ucl.ac.uk Language: English - Date: 2014-10-06 06:37:41 Service-level agreement Business Management Help desk Information technology management Customer experience management
838	Standard Terms and Conditions BETWEEN ENGLISH360 LIMITED, a private limited company (with registration number[removed]of The Quorum, Barnwell Rd., Cambridge CB5 8RE, United Kingdom ("English360") of the one part and y Add to Reading List Source URL: e360-marketing-assets.s3.amazonaws.com Language: English - Date: 2011-09-25 10:20:58 Information Data Downtime Failure Maintenance System administration Copyright law of the United States Internet Service-level agreement Information technology management Technology Intellectual property law
839	Symantec AdvisorMail Service Description June 2014 Service Overview The Symantec AdvisorMail (“AdvisorMail”) Service is an Email archiving and compliance service. Customers must purchase the Add to Reading List Source URL: www.symantec.com Language: English - Date: 2014-08-18 01:36:22 Backup software Service-level agreement Business Symantec Software Computing
840	MASTER COMPETITIVE SERVICE AGREEMENT MANAGEMENT OFFICE SUMMARY REPORT May[removed] Add to Reading List Source URL: www.cio.gov.bc.ca Language: English - Date: 2012-01-04 12:51:16 Command and control Global Positioning System Nuclear command and control Surveying Service-level agreement Telus Information Technology Infrastructure Library Next-generation network Service level objective Technology Information technology management Outsourcing

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